AVNIX – Delivery Information

At AVNIX, every jewelry order is handled with care and attention to detail — from our fulfillment centre to your doorstep. Whether you’ve selected an elegant ring, a timeless necklace, a beautiful pair of earrings, or a sophisticated bracelet, we aim to ensure your jewelry arrives safely, securely, and ready to be treasured.

🚚 Delivery Options & Shipping Costs

Shipping costs are calculated automatically at checkout based on your delivery location, selected shipping method, and order details.

We aim to provide transparent shipping information so you can shop with confidence.

Estimated Delivery Times

Standard Delivery: 4–7 working days
Express Delivery: 3–5 working days
Priority Delivery: 2–4 working days

Delivery times may vary depending on your location, courier availability, and any unforeseen logistics circumstances.

Please note that delivery times are estimates and do not constitute guaranteed delivery dates unless explicitly stated.

🚛 Logistics Method

At AVNIX, orders are shipped through trusted third-party logistics and courier partners.

Depending on your location, your jewelry may be delivered by local or international shipping providers.

Once your order has been dispatched, you will receive a tracking number via email or SMS, where available, allowing you to follow its journey to your delivery address.

Deliveries may be completed through standard courier services, express delivery partners, or local last-mile delivery services depending on your destination and selected shipping option.

📦 Packaging & Handling

Every AVNIX jewelry order is prepared with care to help protect your purchase during transportation.

Our packaging process includes:

  • Carefully wrapping jewelry to help prevent scratches and damage.
  • Using protective materials suitable for delicate jewelry pieces.
  • Securely sealing packages for safe transportation.
  • Checking orders for accuracy before dispatch.
  • Taking care to protect delicate stones, chains, clasps, and decorative details.

We aim to ensure your jewelry arrives securely packaged and beautifully presented.

🎁 Gifting an AVNIX Order

Looking for a meaningful gift for someone special?

AVNIX offers elegant jewelry selections suitable for birthdays, anniversaries, celebrations, and memorable occasions.

Where available, you may be able to include a personalized gift message during checkout.

Selected orders may also qualify for gift-ready packaging options, depending on product availability and the services offered at checkout.

Whether you’re gifting a beautiful necklace, a sparkling ring, or timeless earrings, we want every AVNIX gift to feel special.

📅 Delivery Schedule

Delivery Days

Monday to Friday

No Scheduled Deliveries

Weekends or public holidays

Actual delivery schedules may vary depending on the courier and destination.

Order Cut-Off Time

Orders placed before 1:00 PM:
Eligible orders are dispatched on the same business day.

Orders placed after 1:00 PM:
Orders are generally dispatched on the next business day.

Orders placed during weekends or public holidays will normally be processed on the next working day.

Dispatch times may vary depending on stock availability, payment verification, and order processing requirements.

⚠️ Important Notes

Remote Areas

Deliveries to remote or less accessible locations may take longer than the estimated delivery timeframe. Additional shipping charges may apply.

Missed Deliveries

If a delivery attempt is unsuccessful, the courier may arrange another attempt or provide instructions for collection. Re-delivery charges may apply where permitted.

Incorrect Delivery Address

Please ensure that your shipping address, contact number, and other delivery details are accurate before completing checkout.

If you notice an error after placing your order, contact our customer support team as soon as possible.

International Deliveries

International orders may be subject to customs clearance, import duties, or local taxes depending on the destination.

These charges are generally the customer’s responsibility unless otherwise stated at checkout.

📸 Damaged or Incorrect Orders

At AVNIX, we take care in preparing and packaging jewelry orders.

If your order arrives damaged, defective, or incorrect, please:

  • Contact our customer support team within 48 hours of delivery where possible.
  • Provide your order number and a description of the issue.
  • Include clear photographs of the jewelry and packaging where available.
  • Keep the original packaging until the issue has been reviewed.

We will investigate the concern and work towards an appropriate resolution, which may include a replacement or refund.

The 48-hour reporting request helps us investigate delivery-related issues promptly and does not limit your statutory consumer rights.

📦 Track Your Order

Once your AVNIX order has been dispatched, you may receive:

  • A shipping confirmation email or SMS.
  • A tracking number and tracking link.
  • Updates about your shipment’s progress.
  • Delivery status notifications from the courier.

Tracking availability and update frequency depend on the selected shipping provider.

💬 Need Assistance?

Have questions about your jewelry delivery, shipping options, or an existing order?

Please visit the Contact Us page on our AVNIX website, and our customer support team will assist you.

Whether you’re ordering a timeless ring, an elegant necklace, a delicate bracelet, or a beautiful pair of earrings, we’re committed to making your AVNIX delivery experience smooth and reliable.

AVNIX – Timeless Elegance, Beautifully Worn.

Beautiful jewelry deserves thoughtful care — from the moment you order until it reaches your doorstep.